Refunds and Returns
Effective Date: 11/8/23
If you wish to return a product to us, you may do so within 14 days of the dispatch date to our return address:
Next Gen Boba Returns Address:
Unit 4, Kentish Town Business Park
Regis Road, London, England
- The item MUST be in a saleable condition and in its original undamaged packaging.
Refunds and Exchanges:
- We offer the option to either refund or exchange the item, depending on your preference.
- Please note that we do not provide a free returns service, and customers are responsible for return shipping costs.
- We cannot refund postage costs or the original delivery charge.
Loss or Damage in Transit:
- We cannot accept liability for any goods lost or damaged in transport, so please ensure you wrap all items securely for transportation.
- All refunds will be processed within 14 days from the date we receive the returned item.