6-Cups Plastic Bag
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Estimated Delivery:Sep 18 - Sep 22
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6-Cups Plastic Bag
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14 Day Returns
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We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
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Frequently Asked Questions
Everything you need to know about ordering, dispatch, returns and product specifications.
How long does it take to process an order?
We prioritize swift fulfillment. Upon placement, your order is expedited from our extensive Colchester warehouse. A London office collection option is also available for popular items. Tracking details are emailed once your order is dispatched.
Do you ship internationally?
We fulfill orders nationwide within the United Kingdom. As the authorized UK distributor for Boduo, we also assist international inquiries by connecting you with certified global distribution channels.
What is your return policy?
Items in saleable condition and original undamaged packaging may be returned within 14 days of receipt to our London unit for refund or exchange. Contact our team to initiate the process.
Are your products halal certified and quality tested?
Yes. Our bubble tea ingredients comply with international quality and safety benchmarks, certified under HALAL, HACCP, ISO 9001 and verified through independent testing laboratories.
Can I customize orders or request bulk supply?
Yes. We offer customization and tiered pricing for bubble tea shops, cafés and larger orders. Reach out to our wholesale team for bespoke support.
How can I contact your customer service team?
Contact our support team Monday to Friday, 10:00 - 18:00 by phone (020 8050 3882), WhatsApp (0330 043 4006), or email (info@nextgenboba.com).
